Acceptable Usage Policy
This is iKnowledge's, An infraHOST Company
Acceptable Usage Policy. Every Customer is subject
to this Acceptable Usage Policy, and by virtue of using iKnowledge's
services, network, and/or systems (collectively "Services")
agrees to be bound by this Acceptable Usage Policy. iKnowledge will
revise this Acceptable Usage Policy from time to time. A Customer's
use of the Services after revisions to the Acceptable Usage Policy
are posted on iKnowledge's website at www.iknowledge.net, will constitute
such person's acceptance of any changes or additions to the Acceptable
Customers violate this Acceptable Usage Policy
when they (or their affiliates or customers) engage in the following
of Intellectual Property Rights
Forging of Headers
Internet Viruses, Worms, Trojan
Horses, or Other Destructive Activities
Illegal or Unauthorized Access
to Other Computers or Networks ("Hacking")
Export Control Violations
Other Illegal Activities
Obscene Speech or Materials,
Defamatory or Abusive Language
of Intellectual Property Rights
Engaging in any activity that infringes or misappropriates the intellectual
property rights of others, including rights of privacy, rights of
publicity or other personal rights is prohibited. iKnowledge is required
by law to remove or block access to customer content appearing on
or through the Services upon receipt of a proper notice of copyright
infringement. It is also iKnowledge's policy to terminate the privileges
of customers who commit repeat violations of copyright laws.
Sending unsolicited bulk and/or commercial messages over the Internet
(known as "spamming"), whether or not it overloads the
Services or disrupts service to iKnowledge's Customers, is prohibited.
Also, maintaining an open SMTP relay is prohibited. iKnowledge reserves
the discretion to determine from all of the evidence whether the
email recipients were from an "opt-in" email list.
Forging, misrepresenting, omitting, or deleting message headers,
return mailing information and/or Internet protocol addresses to
mask the originator of a message is prohibited.
Viruses, Worms, Trojan Horses, or Other Destructive Activities
Distributing information regarding the creation of or sending Internet
viruses, worms or Trojan horses, or for pinging, flooding or mail
bombing, or engaging in denial of service attacks is prohibited.
It is also prohibited for any Customer to engage in activities that
disrupt the use of or interfere with, the ability of others to effectively
use the network or any connected network, system, service or equipment.
or Unauthorized Access to Other Computers or Networks ("Hacking")
Illegally or without authorization, accessing computers, accounts
or networks belonging to another party, penetrating or attempting
to penetrate security measures, port scans, stealth scans, and other
information gathering activity.
The exportation of encryption software outside of the United States
and/or violations of United States law relating to the exportation
of software is prohibited.
iKnowledge will cooperate fully with any criminal investigation into
a Customer's violation of the Child Protection Act of 1984 concerning
child pornography. Customers are ultimately responsible for the
actions of their clients over the iKnowledge network, and will be
liable for illegal material posted by their clients.
According to the Child Protection Act, child pornography
includes photographs, films, video or any other type of visual presentation
that shows a person who is or is depicted as being under the age
of eighteen years and is engaged in or is depicted as engaged in
explicit sexual activity, or the dominant characteristic of which
is the depiction, for a sexual purpose, of a sexual organ or the
anal region of a person under the age of eighteen years or any written
material or visual representation that advocates or counsels sexual
activity with a person under the age of eighteen years.
Engaging in any activities that are determined by iKnowledge to be
illegal is prohibited. Such illegal activities include, but are
not limited to, storing, posting, displaying, transmitting or otherwise
making available ponzi or pyramid schemes, fraudulently charging
credit cards or displaying credit card information of third parties
without their consent, and failure to comply with applicable on-line
Speech or Materials, Defamatory or Abusive Language
Use of the Services to store, post, transmit, display or otherwise
make available obscene, defamatory, harassing, abusive or threatening
language is prohibited.
iKnowledge may offer reseller programs, which will permit Customers
to resell certain iKnowledge products and services, and be eligible
for certain, discounts, services and other promotions. A Customer
that participates in a reseller program is referred to herein as
a "Reseller". To be eligible to participate in a reseller
program, the Reseller may be required to meet certain requirements
as provided in such reseller program
As a Reseller, you are iKnowledge's Customer. A
Reseller shall be deemed, and is the "Customer" for all
purposes under this Acceptable Usage Policy. When you resell the
Services, the purchaser of those resold services becomes your customer
(a "Reseller Customer"). A Reseller Customer is not a
Customer of iKnowledge, and iKnowledge will not support any Reseller
Customer. A Reseller shall take all necessary measures to preclude
iKnowledge from being made a party to any agreement with any Reseller
Customer. A Reseller shall be solely responsible for compliance
with any regulations governing the export of the Services (or any
portion thereof). A Reseller shall also be responsible for the compliance
of said Reseller Customers to this Acceptable Usage Policy.
Engaging in any activity that disrupts, interferes with or is harmful
to or threatens to disrupt, interfere with, or be harmful to the
Services, iKnowledge's business, operations, reputation, goodwill,
customers and/or customer relations, or the ability of iKnowledge's
customers to effectively use the Services is prohibited.
iKnowledge may disclose any information in its
possession, including, without limitation, information about Customers,
internet transmissions and website activity in order to comply with
a court order, subpoena, summons, discovery request, warrant, statute,
regulation or governmental request. iKnowledge has no obligation
to notify any person, including the Customer about whom information
is sought, that iKnowledge has provided the information.
If an account is used unlawfully or is in violation of the user
policy, iKnowledge reserves the right to terminate the account without
notice and without refunds. Files that violate the Acceptable Usage
Policy are subject to deletion without notice. Clients violating
the Acceptable Usage Policy will be held responsible for damages
to iKnowledge, including but not limited to, iKnowledge systems, servers,
connectivity, reputation, business, service, network, operations
or equipment and may be assessed a $500 clean-up fee. Determining
what constitutes a policy violation is the sole discretion of iKnowledge.